Privacy

Updated on 7 November 2026.

Situa keeps only what it needs to write your path, send it to you and charge for it. Here is all of it: what, why, with whom and until when.

Who is responsible

Algoryx S.A.S., a company registered in Colombia. NIT 902.054.118-4. For anything about your data, write to us at soportesitua@algoryx.co.

What we keep

• Your email address: it is how you get back to your order and where we send its notices.
• What you tell us about your conversation, and the text of any documents or photos you upload. We keep it encrypted.
• The documents and photos themselves: we delete them as soon as we have read them, the same day.
• The day and time of your conversation, if you tell us, so we can remind you.
• From the payment, only the amount, the currency and the status Mercado Pago sends back. Your card never goes through Situa.
• Where you came from the first time (the link's campaign, if it had one). We explain it below, under “Analytics without cookies”.

Your IP address is used to limit how many free plans are requested per day, and that count is forgotten after 24 hours. It also stays in the web server's logs, which are deleted after 14 days.

Why

• To write your path, your cards and your audio episodes.
• To email you your plan, the payment confirmation, the notice that it is ready and, if you gave us the date, two reminders before your conversation. You can turn the reminders off with the link they contain.
• To write to you once to ask how it went, only if you ticked that box in the order.
• To charge you, and to keep the receipt of what you bought.
• To know how many people visit Situa and how many end up ordering, without knowing who each one is.

Who we share it with

With no one for advertising. Only with the services that do the work:

• Anthropic (Claude), the artificial intelligence that writes the path: it receives what you tell us, and your documents and photos so it can read them.
• Microsoft Azure, which gives the audio its voice: it receives the sentences of your episodes to read them aloud.
• Mercado Pago, which takes the payment: it receives the amount and the order number. We do not give it your email address.
• GoDaddy, the mail server we write to you with.
• Umami, the cookie-free analytics described below.

Some of them are outside Colombia: Anthropic, Microsoft Azure and GoDaddy in the United States, and Umami in the European Union.

Analytics without cookies

We count visits with Umami, which sets no cookies and follows no one from site to site. It receives the page that is opened, which website the visit came from, the type of device, the browser, the language and the country. It does not receive your email address or what you write.

That analytics data is stored on Umami's servers in the European Union.

The pages of your order reach it without their address: it only knows that “an order page” was opened. That address is the key to your order and does not leave Situa.

If you arrived from a link with a campaign (the utm_ parameters in the address), your browser keeps it and, when you give us your email address, we keep it with it. That is how we know which campaigns bring the people who order, pay and study. You can delete it by clearing this site's data in your browser.

What your browser keeps

• A session cookie, with the language you choose and how you prefer the waiting page to refresh.
• A cookie for “Pick up what you wrote”, with the number of your last order. It lasts as long as what you wrote.
• In local storage: your progress on the cards, the audio speed, the steps of the Anki guide, whether you already said “Not now” to installing the app, and the campaign you arrived with.

None of it is for advertising or from third parties. That is why we do not ask you to accept cookies.

For how long

• What you tell us is deleted 90 days after you order, or after payment if you paid; sooner if you ask.
• The documents and photos, the same day we read them.
• Your email address, until you ask us to delete it. If you paid, we keep it as part of the receipt, which accounting law requires us to keep.
• Backups are renewed every day and the oldest is one week old.

What you can ask for

To see what data we have about you, to correct it or to have us delete it. Write to us and a person will reply. If you paid, we delete what you told us and keep only the receipt. soportesitua@algoryx.co

Which law protects you

Situa belongs to a company registered in Colombia and currently sells in Latin America. We process your data under Colombia's personal data protection law (Ley 1581 de 2012). If we do not handle your request well, you can complain to the Superintendencia de Industria y Comercio (SIC).

If you live in the European Union, for example in Spain, Austria or Germany, the General Data Protection Regulation (GDPR) also protects you: you can ask us to see your data, correct it, delete it, restrict its use, take it with you or object to our using it, and you can complain to your country's data protection authority.